Return Policy

If your product has a 60 day trial offer, you have 60 days starting with the date of purchase, to return your product. The 60 day trial does not begin at date of receipt, it begins at date of purchase.

If you would like to return your product before the end of the trial and get a refund you can email us at:

Or for quickest and easiest result start a free return by clicking here:


If you are not 100% satisfied with your purchase for any reason, just go through our easy online return process or text us at (323)536-2605 to print out a FREE return label.

 You have 60 DAYS TO RETURN* from date of purchase to return an item to us in its original condition.

 *Returns must be unworn, in the state you received them, and in the original packaging.


Agibaby’s products were designed and manufactured with great care, so we want you and your child to be happy with your purchase.

Agibaby recommends that customers inspect orders for accuracy and manufacturer’s defects within 48 hours of receiving the order. Please keep all original packaging while processing a return or exchange.

New and unused items may be exchanged or returned for a refund within 60 days of the date received. All returned/exchanged items must be kept in their original condition and packaging. Agibaby pays return shipping costs.

Opened items that do not fit or do not meet customer's satisfaction will also be accepted for return within 60 days of the date shipped, and must be undamaged- still in new condition. International orders from outside United states buyer must purchase return label purchase.

No returns/refunds will be granted after 60 days from the date of shipping.

In the event that Agibaby makes an order error we will replace product and ship via a ground service of our choosing

Product that is found to have defects in manufacturing and/or workmanship is eligible for replacement. Defective product should be made available or returned to Agibaby upon request before it is replaced and should only be discarded at Agibaby’s request.

To return or exchange item(s) purchased through, item(s) must be in the condition you received them and in the original box and/or packaging.  Please submit a customer service inquiry if you wish to make a return and for some reason are unable to do through our website.


Text: 323-536-2605


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