To start a return click here:
Agibaby’s products were designed and manufactured with great care, so we want you and your child to be happy with your purchase.
Agibaby recommends that customers inspect orders for accuracy and manufacturer’s defects within 48 hours of receiving the order. Please keep all original packaging while processing a return or exchange.
New and unused items that have not been opened may be exchanged or returned for a refund within 60 days of the date shipped. All returned/exchanged items must be kept in their original condition and packaging. Agibaby pays return shipping costs
Opened items that do not fit or do not meet customer's satisfaction will also be accepted for return within 60 days of the date shipped, and must be undamaged- still in new condition. International orders from outside United states buyer must purchase return label purchase.
No returns/refunds will be granted after 60 days from the date of shipping.
Seat Liners have a unique return policy- product can be used and refunded if not satisfied within 60 days, and customer keeps product. It is expected this refund will be issued if the liner does not meet customer satisfaction in regards to reducing baby's sweat. If the liner does not fit or it is returned for reasons other than customer satisfaction please follow normal return policy of clicking on return link on our website to return the product for free.
In the event that Agibaby makes an order error we will replace product and ship via a ground service of our choosing
Product that is found to have defects in manufacturing and/or workmanship is eligible for replacement. Defective product should be made available or returned to Agibaby upon request before it is replaced and should only be discarded at Agibaby’s request.
To return or exchange item(s) purchased through agibaby.com, item(s) must be in the condition you received them and in the original box and/or packaging. Please submit a customer service inquiry if you wish to make a return and for some reason are unable to do through our website.