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FAQ

General Product/ Clothinh Question & Answer

What if it doesn't fit or is not the way I expected or wanted?

A Agibaby always offers free returns. Simply click the "free & easy returns" button on the bottom right corner of any page of our website to print your return label instantly, paid by us.

Q Are any products on this website from Chinese materials? How can I ensure quality?

A All Agibaby products on this site are made in South Korea and come from Korean and/or German materials, primarily polyester, cotton, hemp and spandex. The only exception is the baseball hats which are made in Korea and Vietnam. All products are of highest quality and have been top selling baby products in Korea for many years.

3D AIR-MESH COOL SEAT Question & Answer

 

Q What are differences between Basic/Plus/Premuim?

A Bebenuvo 3D cool seat size and weight are all same.

 

Basic- basic integral shape of butterfly pillow, Body part and butterfly pillow part are all 1.5cm thick. You may adjust volume of pillow through air pad.

Plus- premium integral shape of butterfly pillow, Body part is 1.5cm and butterfly pillow part is 4.5cm thick.  1 set of air-pads is included and you may adjust volume of pillow with additional air pad.

Premium- premium integral shape of butterfly pillow and liner design, Body part is 1.5cm; butterfly pillow part is 4.5cm thickness. 1 set of air-pad is included and you may adjust volume of pillow with additional air pad. Bebenuvo’s emotional design mesh is soft and cool.

 

Q How do you wash the cool seats?

A Bebenuvo cool seats are recommended to wash by hand because they are special fabric. Wash with running water and do not put it in the dryer, just dry in a shady place. For stained areas rub smoothly with toothbrush or other cleaning object to remove.

 

Q Is it compatible with all car-seats and strollers?

A Bebenuvo cool seats are universally compatible with all strollers, car-seats, and bouncers. You can also fold cool seat to use as a pillow.

 

Q How do I use extra Air-pads?

A Air-pad is a good product to protect baby’s head.

You can adjust butterfly pillow’s volume through air-pads. You can possibly put 3 more pads in it.

It is recommended to adjust butterfly pillow’s height higher when baby is a younger age.

 

 

★ Bebenuvo cool seats are handmade products hand-made by all professional experts.

There can be an error of products of size ±1~3cm.

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